Frequently Asked Questions

Is my data secure?

Absolutely! Our desktop application runs locally on your computer. Your files never leave your system, ensuring complete privacy and security.

Do I need an internet connection to use the application?

No, once installed, our application works offline. However, an internet connection is required for the initial download and license activation.

Can I use this with other shipping carriers?

Currently, our application is optimized for UPS batch shipping. We're exploring options to support other carriers in future updates.

How often do you release updates?

We strive to continuously improve our application. Updates are released regularly, to add new features, improve performance, and fix any reported issues.

Is there a limit to how many conversions I can do?

No, there are no limits on the number of conversions or templates you can create with your lifetime license.

What if I need help using the application?

We offer comprehensive documentation within the application. If you need further assistance, please contact our support team at [email protected].